In our relationships with others, we all have it in us to behave in ways which are either predominantly aggressive or passive. These tendencies carry with them heavy burdens: Aggression leads to conflict and revenge by others; passivity leads to low self-esteem and thoughts of “what-might-have-been”. Learning how to be assertive is the route back to whole and healthy relationships. It builds mutual respect between people, seeks win-win outcomes to problems and develops self confidence. It is one of the keys to happy and productive individuals and teams.